At purnota.org, we deeply value your privacy and are committed to being transparent about how we collect, use, and share your information. This Privacy Policy explains the following:
1. What Information We Collect
purnota.org is a matrimonial platform dedicated to facilitating lawful marriage among practicing Muslims. To help you find a suitable life partner, we collect and display specific personal information necessary for matchmaking. By using our platform, you grant us permission to collect, process, and share your information for this purpose.
We collect the following categories of data:
i. Information You Provide Directly
A. Account & Profile Details:
When you sign up, you provide your name, gender, email, and mobile number. When creating your biodata, you also provide details such as date of birth, education, job information, marital status, family background, interests, and photos (required for grooms).B. Payment Information:
When purchasing a ‘Connection’ (access to contact info), you share your mobile banking number or payment details.C. Success Story Information:
If you submit a success story, we collect related content.
D. Customer Support Interactions:
We collect any information you share with our support team.
ii. Information Collected Indirectly
User Activity:
We track actions like login times, biodata viewed, and usage of ‘Connections’.
2. How We Use Your Information
We use your information for the following purposes:
To manage and maintain your account.
To provide efficient customer service.
To analyze usage patterns and improve our services.
To communicate with you regarding services, offers, and updates via phone, email, or SMS.
3. Sharing Your Information
Your privacy and safety are our top priorities. We do not publicly share your contact details or personal identity. Instead, we encourage users to provide contact numbers of female members’ parents or guardians for added security.
We may share your biodata with other users based on your interests for matchmaking purposes. However, we will only disclose personally identifiable information under the following conditions:
When legally required by authorities.
To protect the rights of purnota.org or other members.
4. Accessing or Updating Your Information
You can view and edit your personal information anytime by logging into your account. However, if you make changes to an already approved biodata, it will automatically be set to “In Review” until re-verified by our team.
We reserve the right to request identification documents to ensure data accuracy and user safety. You may choose to delete or opt out of our services at any time.
5. How We Protect Your Information
We use robust encryption methods to secure sensitive data such as mobile banking numbers during registration and payment. All personal information is stored and handled in accordance with industry-standard security protocols.
Please note: No system is 100% secure. While we take every precaution, we cannot fully guarantee protection against unauthorized access during internet transmission or while stored on our servers.
6. Data Retention
If you delete your account, your data will no longer be shared. However, your biodata will remain securely stored in our system for future verification, prevention of fraudulent accounts, and compliance with legal investigations if required.
7. Changes to the Privacy Policy
If we make any material changes to this policy, you will be notified via email or in-site notification. Should we use your data in a way that differs from the original intent, we will inform you and honor your choice if you decide not to participate in the new usage.
8. Cookies and Tracking Technologies
We use cookies for the following reasons:
To improve and personalize user experience.
To understand user behavior and optimize our services.
To allow easy login without requiring credentials every time.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your experience with purnota.org, please reach out to us:
📧 Email: purnota.team@gmail.com